Errors
Voxtelesys provides error details, if applicable, to your callback URL or survey resource via an error object. The error object provides a unique code and description of the error and is primarily intended to help you self-diagnose the issue.
Voxtelesys uses an error schema that is comprised of a 4 digit code. The first digit is used to determine if the error was caused by the client (customer) or server. The remaining 3 digits are error specific codes.
- Client Errors (
4xxx) - Server Errors (
5xxx)
Client Errors
A 4xxx error code indicates that Voxtelesys has identified some element of the survey request to be unacceptable. Repeating the request will produce the same result.
| Code | Description |
|---|---|
| 4101 | invalid encoding |
| 4102 | user-defined error |
Server Errors
A 5xxx error code indicates that Voxtelesys has reported a service failure. The customer can retry the request and expect a different result.
| Code | Description |
|---|---|
| 5300 | internal error |
| 5301 | internal error |
| 5302 | internal error |
| 5303 | internal error |
| 5304 | internal error |
| 5305 | internal error |
| 5306 | internal error |
| 5351 | internal error |
| 5352 | internal error |
| 5353 | internal error |
| 5354 | internal error |
| 5355 | internal error |