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<RouteProfile>

<RouteProfile> is a noun for the VoXML verb <Dial> that bridges the current call to an inbound route profile. The call is routed internally through Voxtelesys and does not cross the PSTN, which makes it well suited for transferring to a SIP endpoint such as an AI voice agent.

The GUID of the route profile is provided as the text of the noun, and it must belong to your account. Internally-routed calls are billed at the flat internal rate configured on the inbound trunk group.

A <Dial> verb may contain either up to ten <Number> nouns or a single <RouteProfile> noun, but not both.

<RouteProfile> Attributes​

<RouteProfile> supports the following attributes that change its behavior:

AttributeAllowed ValuesDefault Value
historydisable, compact, fulldisable

history​

The history attribute determines if the <RouteProfile> noun should be logged in the history array of the CDR. The default is to not log.

For <RouteProfile>, both compact and full have the same effect of logging the following payload to the history array.

{
  "payload": {
    "guid": "c1f8a3e2-4b6d-4e9a-9c2f-7d5b1e0a8f34"
  }
}

<RouteProfile> Nouns​

The GUID of the inbound route profile to route the call to.

<RouteProfile> Examples​

Simple Usage​

Welcome the caller and route them to an inbound route profile.

<Response>
  <Say>Hello. Please stay on the line while I connect you.</Say>
  <Dial>
    <RouteProfile>c1f8a3e2-4b6d-4e9a-9c2f-7d5b1e0a8f34</RouteProfile>
  </Dial>
</Response>